POS Support

We won’t leave you in the dark. Our NYC based technical support will answer any questions you have. There are no silly questions about POS, if you are lost and confused, don’t hesitate. Call Modus, we’ll help.

Your Aldelo or pcAmerica point of sale provider doesn’t pick up? Go ahead, your first call is on us.
Bought POS somewhere else? Give us a call, we will do a free assessment and help with menu build and installation.

Our POS Services

We offer the following point of sale services :

We build a menu for your restaurant. Regardless of the difficulty, we pride ourselves on making your restaurant menu easy to use. Our programming includes your establishment graphics and logo, dish modifiers and various specials and promotions. Price depends on the size of your menu. Please contact us for more information.
We assist you in importing your inventory. No matter whether you are a small grocery store or a national chain supermarket, we can do it. Our services include database standardization, price adjustments and vendor input. Price depends on the size and complexity of your inventory. Please contact us for more information.
In order for point of sale solution to really improve your business it needs to be installed professionally. We provide networking services, wiring and cable management. Price depends on the size of the location and complexity. Please contact us for more information.

Our Support Plans

For your convenience we broke down our support into three tiers:

Initial POS Training
Phone Support
Knowledge Base
Initial Database Backup
On-Site Support*
Menu Updates*
Status Updates via SMS/Email
Vulnerability Scan
Regular Backups
System Restore
System Health Check
Virus Removal
Personalized Knowledge Base
Supplies at Dealer Cost
$100 monthly
9am-7pm EST
$150 monthly
7am-2am EST
$200 monthly
7am-2am EST

*Some restrictions apply.
For 3+ stations please contact our sales team
On-Site Support only available in New York Metro area
Menu updates depend on the size and complexity. Does not cover complete menu overhaul.