How do we improve our business environment?

This complicated question has been on my mind for quite some time. Being in merchant service industry, I met with many business owners who asked the very same question. And always immediately technology comes to mind. The beautiful intelligent machines that mean to make life easier. Artificial brains that will calculate analyze and improve. Basically, do all the boring work for us. So it is simple then. Get a computer, a point of sale system, and run with it. Sounds easy? It is not. Systems are complex and take time to get configured. Without proper configuration it is just software and hardware. Behind every machine is a human being, a silent operator who makes it all work. With a right approach and right tools, the plastic box with wires can become your bookkeeper, your security guard and your trusted adviser. Choosing the right combination of people and POS solutions is crucial in creating successful and prosperous environment.